FAQs
Discover answers to frequently asked questions about our plumbing services. Our team is ready to tackle any plumbing job your home or business requires.
Are your services available for residential and commercial properties?
- Yes. Our services are available for both residential and commercial properties throughout Miami-dade, Broward and Palm Beach.
Can you handle both minor repairs and major installations?
- We offer a wide-range of services including repairs, installations, maintenance, drain cleaning, water heater services, pipe replacements, fixture installations, and more.
Do you offer same day service?
- We strive to accommodate same-day services whenever possible and offer flexible scheduling options.
What are your business hours?
- General hours are from 8am-6pm Monday-Friday but we strive to offer around the clock emergency services.
Is there a fee for scheduling appointments outside regular hours?
- We understand that plumbing emergencies can occur at any time. That's why we offer 24/7 emergency services with rapid response times. There may be an additional charge outside of regular hours.
What are your pricing rates for plumbing services?
- We provide transparent pricing for our plumbing services. We are offering free estimates, and our rates are competitive and upfront. Call us today to inquire! (786)965-2019.
What payment methods do you accept?
- We accept various payment methods such as credit/debit cards, checks, and online payments for your convenience.
Are your plumbers licensed and insured?
- Our plumbers are licensed, insured and highly qualified professionals with years of experience in the industry. They hold relevant certifications and undergo regular training to stay updated with the latest plumbing techniques and standards.
Is work guaranteed?
- We stand behind the quality of our workmanship and offer warranties on the plumbing service rendered for added peace of mind. Our service guarantees ensure that if any issues arise after a service, we will address them promptly and efficiently.
How quickly can you respond to emergency plumbing calls?
- We do our best to respond as rapidly as we possibly canto address to your emergency.
Do you offer plumbing maintenance services?
- We provide comprehensive plumbing maintenance services to help revent common issues and prolong the lifespan of your plumbing system.
What are some tips for preventing common plumbing issues?
- Regular inspections, cleaning and maintenance checks are recommended to keep your plumbing in optimal condition.
How often should i schedule plumbing inspections or maintenance checks?
- Residential Properties: It's recommended for homeowners to schedule a comprehensive plumbing inspection at least once a year. Depending on the age and condition of the plumbing system, homeowners may consider scheduling maintenance checks every six months or quarterly.
- After significant events: such as extreme weather events, its advisable to schedule a post-event inspection to ensure integrity and functionality of your plumbing system.
- Commercial Properties: especially those with high water usage or complex plumbing systems, scheduling every three to six months is recommended. These inspections can identify potential issues early and prevent costly repairs or disruptions.
Do you offer warranties on parts and labor?
- While we use reputable and trusted brands for parts in our plumbing services, we cannot guarantee the performance and longevity of individual parts beyond their manufacturer warranties. Our commitment to our customer satisfaction extends to the quality of our workmanship and services. If you encounter issues with parts installed during our services, we encourage you to contact us promptly. While we may not offer guarantees for parts, we are here to assist you and address any concerns to the best of our ability.
Are there any discounts or promotions available for first time customers?
- We value customer loyalty and offer our existing customers a referral programs. New customers can also take advantage of discounts and promotions available on select plumbing services. Contact us at (786)965-2019 to learn more about our current offers!